We meet heroes everyday, great and small, and often in the most unexpected situations.

Message To: The driver who stopped to help me

Date: 05-01-2023

Place: Ullswater

Well, I don't know how I can thank you enough. Thank you for stopping, for taking me back to the town, for giving me a warm drink, and helping me ring my friend. I wasn't thinking properly cos I was cold and confused. I don't know if I thanked you properly but I need you to know I think you maybe saved my life. Thank you!!!

- Dotty Taylor

Message To: Bus driver No 8 bus

Date: 22-01-2023

Place: Liverpool

Thank you for waiting for me when you saw me running and struggling along - I got to my interview in time and got my brilliant new job. I'll pass it on.

- Hayley Jackson